Services
Outsourced services, delivered from Vietnam
Dedicated professionals for the back-office, support and production work US businesses commonly outsource to the Philippines and India. Choose one role or build a multi-skilled team.
Bookkeeping & Accounting
Books kept current, reconciled and ready for your CPA.
Typical tasks
- Transaction categorization in QuickBooks Online, Xero and similar
- Bank and credit card reconciliations
- Accounts payable and receivable, invoicing and collections follow-up
- Payroll prep, expense reports and receipt matching
- Month-end close support and management reports
IT & Technical Support
A help desk that answers while your office sleeps, or right alongside it.
Typical tasks
- Tier 1 and Tier 2 help desk tickets
- User onboarding, offboarding and account administration
- Microsoft 365 and Google Workspace admin
- Monitoring, patch and backup reporting
- IT documentation and asset inventory
Data Entry & Processing
Accurate, double-checked data work at volume.
Typical tasks
- CRM, ERP and spreadsheet data entry
- Invoice, form and document processing
- Data cleansing, de-duplication and enrichment
- Product catalog and pricing updates
- Web research and list building
Customer Service
Friendly, fluent English support by email, chat and phone.
Typical tasks
- Email and help desk ticket support
- Live chat and phone, inbound and outbound
- Order status, returns, refunds and exchanges
- After-hours, weekend and holiday coverage
- Knowledge base and macro upkeep
Virtual & Executive Assistants
Get hours back every week for higher-value work.
Typical tasks
- Inbox and calendar management
- Scheduling, travel and event logistics
- Research, reports and presentations
- CRM updates and meeting follow-ups
- Document prep and filing
Marketing & Creative Support
Production capacity for agencies and in-house marketing teams.
Typical tasks
- Graphic design for social, ads and print
- Social media scheduling and community management
- SEO tasks, on-page updates and content uploads
- Email campaign builds and list hygiene
- Ad and analytics reporting
E-commerce Operations
Keep listings, orders and inventory moving every day.
Typical tasks
- Shopify, Amazon and marketplace product listings
- Order processing and fulfillment updates
- Inventory and pricing updates
- Product photo editing and descriptions
- Review monitoring and customer messages
Web Development & QA
Developers and testers who work your backlog.
Typical tasks
- WordPress and website development
- Site maintenance, updates and fixes
- Manual and automated QA testing
- Bug reproduction, triage and documentation
- Landing pages and email templates
Back-Office & Admin
The repetitive work that keeps a business running.
Typical tasks
- Document management and digitization
- Recruiting admin: resume screening and interview scheduling
- Real estate and insurance admin support
- Lead generation and appointment setting
- Vendor, billing and compliance paperwork
Don’t see your task?
If the work is done on a computer, follows a repeatable process and can be documented, there’s a good chance we can take it on. Tell us about it and we’ll be straight with you about fit.
Tell us what you want off your plate
Share the tasks and we’ll recommend a team, a coverage schedule and a price. You’ll hear back within one business day.